Privacy Policy
Last updated: October 24, 2025
This policy explains how we collect, use, and protect personal data (“Personal Information”) gathered when you visit KunCoaching.com and KunAcademy.com (collectively referred to as “the Websites” or “the Service”) or when you use any products, programs, or services offered by KUN COACHING ACADEMY L.L.C–FZ, referred to herein as “the Academy,” “we,” or “us.”
By accessing the Websites or using any of our services, you acknowledge that you have read, understood, and agreed to abide by this policy.
The Academy is committed to protecting your data in accordance with Federal Decree-Law No. (45) of 2021 on the Protection of Personal Data (PDPL) and all applicable laws and regulations in the United Arab Emirates.
By accessing the Websites or using any of our services, you acknowledge that you have read, understood, and agreed to abide by this policy.
The Academy is committed to protecting your data in accordance with Federal Decree-Law No. (45) of 2021 on the Protection of Personal Data (PDPL) and all applicable laws and regulations in the United Arab Emirates.
1. Scope of Policy
This policy applies to all visitors and users of the Websites and Academy services, including:
This policy does not apply to websites or services not owned or controlled by the Academy.
- Account creation and electronic correspondence.
- Registration for training programs, trips, and sessions.
- Financial transactions through the website.
- Interaction with forms, newsletters, or support tools.
This policy does not apply to websites or services not owned or controlled by the Academy.
2. Information We Collect
a) Automatically Collected Information
When you visit the Websites, certain technical data may be collected for security and performance purposes, such as:
This data is used to analyze traffic and detect any harmful use of the Websites, and is not used to identify individual users.
b) Voluntarily Provided Information
When registering, contacting us, or purchasing services, we may request data such as:
You may choose not to provide some of this information, but doing so may limit your ability to use certain features or services.
When you visit the Websites, certain technical data may be collected for security and performance purposes, such as:
- Internet Protocol (IP) address.
- Browser type, operating system, and device used.
- Pages visited and session duration.
This data is used to analyze traffic and detect any harmful use of the Websites, and is not used to identify individual users.
b) Voluntarily Provided Information
When registering, contacting us, or purchasing services, we may request data such as:
- Full name, country, and profession.
- Email address and phone number.
- Billing details and payment methods (securely processed through an approved external provider).
- Messages, forms, or files you send us.
You may choose not to provide some of this information, but doing so may limit your ability to use certain features or services.
3. Use of Information
Personal data is used for the following purposes:
Your information will not be used for any other purpose without your explicit consent.
- Creating and managing user accounts and memberships.
- Processing orders and confirming bookings.
- Administrative communication and customer service.
- Developing and improving training programs and services.
- Sending notifications, alerts, invitations, or marketing newsletters (with your consent).
- Protecting systems from fraud or misuse.
- Compliance with legal and regulatory obligations in the UAE.
Your information will not be used for any other purpose without your explicit consent.
4. Legal Basis for Processing
The Academy processes your data based on one of the following legal bases:
- Your prior consent to data processing.
- Execution of a contract or service agreement between you and the Academy.
- A legal obligation the Academy is subject to under national law.
- A legitimate interest related to service development and cybersecurity, while respecting your fundamental rights.
5. Billing and Payment
The Academy uses secure electronic payment systems provided by approved third parties in the UAE, such as Stripe, PayTabs, or others.
Please review the privacy policy of the payment provider used when completing a transaction.
The Academy does not store payment card data on its servers, and all transactions are encrypted using SSL/TLS protocols.
Please review the privacy policy of the payment provider used when completing a transaction.
The Academy does not store payment card data on its servers, and all transactions are encrypted using SSL/TLS protocols.
6. Information Sharing
Your personal data may be shared with specific parties only, including:
The Academy ensures that all such parties are bound by confidentiality agreements and data protection standards that meet or exceed the Academy's own standards, and they are not permitted to use the information for any other purposes.
- Contracted service providers (electronic payment, technical support, limited marketing).
- Certified coaches and implementation partners when necessary to deliver the service you selected.
- Government or judicial authorities when a legal obligation to disclose exists.
The Academy ensures that all such parties are bound by confidentiality agreements and data protection standards that meet or exceed the Academy's own standards, and they are not permitted to use the information for any other purposes.
7. Information Security
The Academy takes appropriate technical and organizational measures to ensure the security of your data, including:
However, data transmission over the internet may not be completely secure, and you acknowledge that any electronic communication is at your own risk.
- Storing data on secure servers within certified data centers in the UAE.
- Applying encryption during transit and storage.
- Periodic security reviews and system updates.
However, data transmission over the internet may not be completely secure, and you acknowledge that any electronic communication is at your own risk.
8. Cookies
The Academy uses cookies to improve user experience, analyze site interaction, and customize content.
You can control cookie settings through your browser, noting that disabling them may limit some site features.
You can control cookie settings through your browser, noting that disabling them may limit some site features.
9. Data Retention
The Academy retains your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with applicable laws and regulations.
After the purpose expires, data is deleted or anonymized so that it can no longer be linked to you.
After the purpose expires, data is deleted or anonymized so that it can no longer be linked to you.
10. Cross-Border Data Transfer
Your personal data may be stored or processed on servers located within or outside the United Arab Emirates, depending on the location of service providers the Academy relies on.
The Academy ensures that any data transfer outside the country complies with Federal Decree-Law No. (45) of 2021, and that receiving parties provide a level of protection equal to or exceeding that applied in the UAE.
You may contact us at any time to learn about the countries or service providers to which your data is transferred.
The Academy ensures that any data transfer outside the country complies with Federal Decree-Law No. (45) of 2021, and that receiving parties provide a level of protection equal to or exceeding that applied in the UAE.
You may contact us at any time to learn about the countries or service providers to which your data is transferred.
11. User Rights
You have the right at any time to exercise the following rights regarding your personal data:
To exercise any of these rights, please contact us via the email below with clear proof of identity to ensure the protection of your privacy.
- The right to access data we hold about you.
- The right to correction if information is inaccurate or outdated.
- The right to erasure (right to be forgotten) when the purpose of retention ceases or when you withdraw consent.
- The right to restrict processing in specific cases such as objecting to accuracy or purpose of use.
- The right to object to processing if done for marketing purposes or based on legitimate interest.
- The right to data portability to another entity upon request, where technically feasible.
To exercise any of these rights, please contact us via the email below with clear proof of identity to ensure the protection of your privacy.
12. Children's Privacy
The Academy does not target children under the age of 18 and does not knowingly collect any personal data concerning them.
If it becomes apparent that a child has provided their data without parental consent, that data will be immediately deleted upon notification.
Parents and guardians are encouraged to monitor their children's internet use and direct them not to provide personal data without permission.
If it becomes apparent that a child has provided their data without parental consent, that data will be immediately deleted upon notification.
Parents and guardians are encouraged to monitor their children's internet use and direct them not to provide personal data without permission.
13. Marketing and Email
The Academy may send newsletters or marketing offers to users who have voluntarily subscribed to our mailing list.
You may unsubscribe at any time via the link at the bottom of the message or by contacting us.
We will not share your email with any third party for marketing purposes; its use is limited to direct communication by the Academy.
You may unsubscribe at any time via the link at the bottom of the message or by contacting us.
We will not share your email with any third party for marketing purposes; its use is limited to direct communication by the Academy.
14. Affiliate Cookies and Advertising
The Websites may contain affiliate links or cookies from selected service providers and partners.
If you click on one of these links, cookies may be placed on your browser to track purchases or registrations for commission calculation purposes only.
The Websites are not responsible for the privacy policies or content of those external sites.
If you click on one of these links, cookies may be placed on your browser to track purchases or registrations for commission calculation purposes only.
The Websites are not responsible for the privacy policies or content of those external sites.
15. Security and Breach Reporting
The Academy takes all reasonable measures to protect your data from unauthorized access, modification, or disclosure.
In the event of a security breach that may affect your personal data:
In the event of a security breach that may affect your personal data:
- You will be notified within a reasonable time period.
- The relevant authorities in the country will be informed as required.
- Urgent corrective steps will be taken to minimize the impact.
16. Links to Other Websites
The Websites may contain links to external sites or resources not under the Academy's control.
The Academy is not responsible for the privacy practices or content of these sites and encourages users to review their privacy policies before providing any data.
The Academy is not responsible for the privacy practices or content of these sites and encourages users to review their privacy policies before providing any data.
17. Changes to This Policy
The Academy reserves the right to modify this policy from time to time in line with legal, technical, or operational changes.
Any material change will be announced by updating the publication date at the bottom of the page or via email notification.
Your continued use of the Websites after the amended version is published constitutes your implicit consent to the modifications.
Any material change will be announced by updating the publication date at the bottom of the page or via email notification.
Your continued use of the Websites after the amended version is published constitutes your implicit consent to the modifications.
18. Contact Us
For any inquiry or request related to personal data or to exercise your rights, please contact us via email:
privacy@kunacademy.com
or
info@kuncoaching.com
Official address:
KUN COACHING ACADEMY L.L.C–FZ
Business Center 1, Mezzanine Floor, The Meydan Hotel, Nad Al Sheba, Dubai, U.A.E.
privacy@kunacademy.com
or
info@kuncoaching.com
Official address:
KUN COACHING ACADEMY L.L.C–FZ
Business Center 1, Mezzanine Floor, The Meydan Hotel, Nad Al Sheba, Dubai, U.A.E.
19. Effective Date
This policy is effective as of October 24, 2025, and supersedes any previous versions of the Academy's privacy policies.